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Afterpay Merchant FAQ Content

 

What is Installments with Afterpay?

Installments with Afterpay is a service that allows you to make purchases now and pay for them in four payments made every 2 weeks without any interest. 

                        

How do I use Installments with Afterpay?

Simply shop online and add items to your shopping bag and checkout as normal. At the checkout choose Installments with Afterpay as your payment method. First-time customers will need to register with Afterpay and provide payment details, as usual, returning customers simply log in to make their purchase. It’s that easy!

                         

        

Can I use Installments with Afterpay if I’m an international customer?        

Afterpay is only offered to our customers who have a US billing address, US shipping address, a US Visa or Mastercard (credit or debit card), or American Express and a US mobile phone number. Customers with international billing addresses, shipping addresses, and/or phone numbers will not be able to set up an account with Afterpay. 

                                                    

How does the payment schedule work?

All customers are required to make their first payment at the time of purchase, with the remaining three payments deducted every two weeks from your chosen payment method. If you choose to make additional payments before your scheduled pay dates, you may do so through your Afterpay account.

                        

You can log in to your Afterpay account to view your payment schedule and make a payment before the due date if you choose to do so. 

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When will my items be delivered if I use Installments with Afterpay?                    

Afterpay orders are delivered as per our standard shipping time frame after you complete your order online.

                        

Visit our shipping policy page for more information.

                

                        

Is there a limit to how much I can spend on a single transaction?

No.

                    

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What if I can’t pay an Afterpay installment?

If funds are not available or you otherwise do not make your payment when it is due, late fees may apply.  Click here  for complete terms.

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If you have any questions about your Afterpay account, please contact Afterpay directly via a web form found here

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